What is online remote computer support?

Online computer support, also known as, “remote” or “virtual” computer support is the practice of having your computer worked on by a technician over the internet. The technician can view your screen and move the mouse and keyboard safely from a remote location.
The benefits of online computer support include:

  • Fast: Receive help instantly without having to wait for a tech to arrive to you.
  • Convenient: No need to take the bulky computer to a shop or wait for an expensive in-home visit.
  • Affordable: Our costs are much lower than sending a tech to you…. this lets us charge much more affordable prices for the same high quality service as you would receive from an onsite technician